How United Pump Streamlined Compliance and Service Operations
United Pump’s field operations faced the same challenge many service providers experience—managing a growing workload while maintaining complete and accurate compliance records. With hundreds of technicians performing testing and inspections across multiple states, keeping documentation organized and ensuring timely submissions became increasingly difficult.
To solve these challenges, United Pump implemented PASS Symphonics Field Services, an all-in-one digital platform designed for service providers. The system centralizes testing data, standardizes inspection forms, and gives management real-time visibility into technician activity and compliance status. Field teams now submit results instantly from the job site, eliminating manual data entry and reducing turnaround time for clients.
The result is a more efficient, transparent operation. United Pump has simplified the way it tracks compliance work, minimized reporting delays, and improved the overall accuracy of its testing data. By integrating digital workflows and automated documentation through Symphonics Field Services, the company has positioned itself to better serve its clients while maintaining a strong compliance record.
